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A driveway is not a surface. It is a decision about where water goes.

5 min read

The short answer

You are not laying a surface, you are removing one that soaked up rain. Where that water goes instead is your decision, it lands on somebody, and no quote in your market mentions it.

Look at how the job is quoted, everywhere, by everybody: an area and a rate. Nine hundred square feet of block, so much a foot, total at the bottom. It is a tidy way to price a surface, and it describes the smaller half of what is actually happening in that front yard.

The larger half is this: there is currently a piece of ground that absorbs rain, and you are about to replace it with one that does not. Every drop that used to soak in has to go somewhere else from the day you finish. Down the slope toward the garage. Along the boundary into the neighbor’s yard. Against the foundation of the house it belongs to. Or into a place you built for it on purpose.

One of those four is going to happen whether or not anybody chose it. Choosing which one — that is the job. And it appears on almost no quote in your market.

Rain that used to soak into the ground now runs off a sealed driveway — toward the house, the neighbor, or a place chosen on purpose the new surface — nothing soaks in the house the neighbor a soakaway you built the foundation one of these happens whether or not anybody chose it — that choice is the job
Rain that used to soak into the ground now runs off a sealed driveway — toward the house, the neighbor, or a place chosen on purpose the new surface nothing soaks in the foundation the neighbor the street a soakaway you built one of these happens either way — choosing which one is the job
One of these happens either way. Choosing which one is the work nobody is quoting for.

Why this is the strongest thing you can put on a page

Because it is the only part of the decision the customer cannot see and cannot ask about — he does not know it is a question. Pattern he can choose. Color he can choose. Border detail, edging, whether the bins still fit: all visible, all comparable, all identical across three quotes. Drainage is invisible until the third wet fall, and then it is either nothing at all or a permanent argument with a neighbor.

Which means a page about it does something unusual: it introduces a criterion into a comparison that had none. Once somebody has read where his water is going to go, the two quotes that never mentioned it look thinner — and you have not criticized anybody, you have just described the physics of his own front yard.

What goes on the page

Five sections and what each settles. Our own reasoning, from where driveway jobs turn into arguments.
The sectionWhat it settles
A plan of the site with arrows on it — literally, where the water leavesNobody in the trade draws this. It takes ten minutes and it converts an invisible decision into something a customer can look at and approve.
What you are building to take it — soakaway, channel, permeable surface, or a fall to an existing drainNames the actual work, which is the part that costs money and is missing from the cheap quote.
What happens at the boundary, said plainlyWater leaving your customer’s property onto somebody else’s is the argument that outlives the driveway. Address it before it exists.
The local requirement — and the date you checked itRules on sealed surfaces and run-off differ by town and change. A contractor who shows a date is a contractor who will still be right next year.
What you will refuse to do“We will not lay a sealed surface that drains toward a house or over a boundary. If that is the only option on your site, we will tell you before we quote.” Nobody writes that.

Row four deserves the same treatment as the license line in other trades: do not guess it, look it up for the towns you actually work in, and print the date. A homeowner who reads “checked with [authority] in [month]” has learned something about how you run a business that no amount of years-in-the-trade text can convey.

The drawing is the part worth doing even when nobody asks. Ten minutes with a pen over a photograph, arrows showing the fall and a circle where the soakaway goes — send it with the quote. It is the single most professional-looking document anybody in this trade sends, and it costs less than the phone call you will otherwise have in November.

What this does to the price conversation

It moves it. Three quotes that all describe an area compete only on the number at the bottom. A quote that describes an area, a fall, a destination for the water and a drawing of where it goes is not the same product any more — and the customer can finally see why it is not the same price.

That is the whole trick, and it is not a trick: you were already doing the drainage properly. All that changes is that somebody can now tell.

Want the website version of all this?

We build it, whole, before you pay anything. You change what you like and decide afterwards.